Title RESPECT - For more Responsible Purchasing Practices
Project Number 2011-1-CH1-LEO05-00044
Product Good practices framework and good practices
Title Good practices framework and good practices
Product Type material for open learning
The good practices framework and collection of good practices contributed to different objectives of the RESPECT project:
- to feed the training needs analysis at the early stage of the project. It helped understand the current practices and needs to better target further actions (e.g. the qualitative survey with suppliers helped identify the process through which suppliers need to go in order to identify their own good practices and helped identify the means they can use to better communicate about them);
- to collect actual good practices cases and content to be used in training courses and circulated through web 2.0 tools;
- to collect consumers' feedback on companies' practices and form a reference tool;
- to train and support key target groups (especially suppliers) in identifying their own good practices, communicate them and generate a collaborative learning mechanism.
The good practices framework has been developed by RESPECT to train suppliers (in priority) and buyers on how to identify good practices, how to present and add value to them, how to transform them into media messages to be communicated to other stakeholders like buyers and consumers and get feedback.
The framework was built based on different actions:
(1) Collection of good practices from interactions with suppliers and through a qualitative survey with a sample of suppliers (in April 2012). Six cut & sew factories from Bulgaria and five from Turkey participated in the survey. The survey aimed at collecting best practices in the textile industry and better understands the suppliers’ position and means of action towards a more responsible supply chain. To see the survey results: http://www.responsible-practices.eu/index.php/m-r-factory/m-surveys/m-suppliers-qualitative-survey
(2) Development of a business case template and methodology to help supply chain actors reflect on good practices and present them to their stakeholders. Knowing that case studies are a very good mean to transfer experience and social innovation, the RESPECT team developed a process for experience and knowledge sharing. The underlying reasons for following this approach is that many professionals are more inductive than deductive reasoners, which means that they learn better from real life examples than from logical development starting with basic academic principles. The use of business cases is therefore a very effective mean of transfer of learning techniques. Also, some of our key stakeholder (suppliers) have a practical and critical point of view which is very useful to enrich knowledge towards more responsible practices in the supply chain. Following this process, several business cases have been compiled by the RESPECT partners to show examples of good practices in CSR, stakeholder collaboration and responsible supply chain management. To see the case studies: http://www.responsible-practices.eu/index.php/m-r-factory/m-cases
(3) Help target groups (suppliers and buyers) transform key content into media messages to communicate it with their stakeholders and induce feedback. The RESPECT team worked on this through a pilot survey with consumers and through the pilot trainings with suppliers focusing, among other aspects, on communication techniques.
Target group suppliers (mainly) and buyers
Result business case template, methodology and real case studies
Area of application training