Title SiQuCAE. Quality System of Certification of Experiential Learning
Project Number 2011-1-IT1-LEO05-01911
Product Label Quality Framework of accompaniment to validation of non-formal and informal learning
Title Label Quality Framework of accompaniment to validation of non-formal and informal learning
Product Type others
Marketing Text This Label Quality Framework is aimed at all organisations that promote supporting services (accompaniment) towards validation certification of experiential learning and that wish to start the Labelling process.
The Label Quality Framework defines quality objectives that apply to the different actions implemented under the support service (accompaniment). These objectives highlight the key benchmarking points to guarantee the candidates’ satisfaction. The framework specifications do not define standard and uniform procedures; the Label quality objectives, and not the procedures, regulate the support practices (accompaniment), and the same specification can lead to different procedures. From this point of view, the Label Framework is consistent with the ISO certification. The Label Framework provides principles that are now at the base of ISO: customer orientation, involvement of management and staff, process approach, continuous improvement.
Labelling the organizations giving support to individuals towards validation within a structured quality process, evaluated by an external body, can only increase the credibility of the support in the eyes of beneficiaries, employers and funders.
Target group Stakeholders in charge of validation systems; authorities responsible for vocational training policies; awarding bodies; quality experts; experts on validation of non-formal and informal learning; accompaniment providers; VET and education bodies; trade unions; employer associations…
Result A Label Management and Development Committee began to be constituted and other mainstream processes are on-going at the regional and national levels.
Area of application Support services (accompaniment) to validation of non-formal and informal learning.
Product Languages French