Title Labour Market in Touch; new non-routine skills via mobile game based learning
Project Number 509893-LLP-2010-SE-LEONARDO-LMP
Project Type Development of Innovation
Country EU-Centralised Projects
Marketing Text The rational for the InTuch project has been the rapidly growing need to train employees in business services SME to handle non-routine tasks. The project have developed and spread an innovative approach enabling new generations of workers from business services SMEs to develop their non-routine skills via mobile learning. (m-Learning) Operationally there have been two sides to the project; development and implementation. This has been an implementation of a new idea – non-routine task training by mobile phone – so much effort have been focused on implementation. At the end of the project, we, the partnership, are proud to be able to offer some 30 working and interesting m-learning games in what is considered to be the top 10 different European skills for competetivenes.
The crucial idea for the Intouch-project has been to develop modern technological ways of training skills for employees, especially those working in the service sector.
The need for this kind of training is growing rapidly and the project has been a way of trying to meet the needs for a new kind of learning for busy, place bound learners, unused to modern technology, such as smart phones and i-pads.
The skills that have been focused have been identified after a survey carried out among employers in the seven partner countries, during the life time of the project. The skills identified are named “new non-routine skills”, for example communication, problem solving and initiative. These skills have been thoroughly discussed among the project partners and finally resulted in 10 transversal non routine skills which are crucial to non routine situations at work. The skills are aimed for a new kind of jobs related to the service sector, most usable for small and medium sized businesses which may have problems sending their employees to courses and training outside the workplace.
There are two main sides of the project; one aiming at development of a technologically innovative way of teaching and learning, and one for implementation for the target groups.
The target groups represent the increasing number of jobs in the service sector, also high lighted in the “New Skills for New Jobs-strategy”. The target groups identified are:
• Employees in business services’ SME: s
• Employers in business services’ SME: s
• Consultants and VET-trainers and their organizations.
The developmental side of the project has proceeded according to the plans and we note that the technical aspects are working very well.
The implementation has proceeded and proved significant usage. Three ways of testing the Intouch learning tool-kit have been carried out, except from the testing that the project partnership internal members have done. The Learning Lab: s in seven different countries all over Europe gave us important information in how to use the materials in Business Services SME: s. The presentation in Rome for study visit participants (Study Visit Programme) and the final dissemination conference (also in Rome) provided experiences from VET-actors.
Intouch has proved to be an innovative approach enabling new a generation of workers to develop their crucial non-routine skills in a labour market orientated-, flexible- and technologically modern way.
The project has been focused on the development and implementation of a new and innovative way of learning which is demanded by the needs of a currently and rapidly changing labour market.
The different steps of the project have been:
• Defining problems and create background knowledge of the European situation in the field of e-learning and mobile game based learning.
• Collecting information by interviewing employers, do desk research and study the current situation in the e-learning field, in countries taking part in the project.
• Developing technical solutions.
• Developing e-books, manuals and guidelines, including translations into partner languages.
• Testing the materials and methods on relevant target groups.
• Implementing methods.
• Disseminating results.
After having defined everyday learning situations, which you might find in a small company, the project consortium has adapted the learning cases to the top 10 non routine skills which were developed during the first phase of the project. This work has resulted in three different games per non routine skill, or 30 games in all.
In parallel with this work, a series of handbooks have been developed and translated into all partner languages, all of them published on the project website. In combination with the 30 situational m-learning games and the e-books, an e-How community has been developed and is in place for the users.
Information and Communication
Other Service Activities
Throughout the project’s lifetime, a number of outcomes, results and products have been developed, defined and translated.
All outcomes have been followed up during physical partner meetings and the virtual conferences that were held in between the partner meetings. As soon as materials have been approved by the partners, they have been downloaded to the website, making it easy to follow the progression of the project.
The following outcomes & results have been developed during the project:
• Skills for non - routine tasks
Three reports of field and desk research, ready by midterm of the project and translated into all partner languages.
• Become competitive kit
A handbook and 30 m-learning interactive games have been produced and translated into all partner languages.
• e-How cooperative community
An e-How for cooperative learning in English language has been produced and is ready to use.
• m-Learning Facilitators
The “Labour Market Intouch Approach” (a methodological handbook) as well as “Scenarios and Guidelines on how mobile technologies can be used for teaching, learning and empowering in SME: s”. These two products are also available in all partner languages.
• Testing and quality
The testing of training contents and mobile games has been carried out in two of the partner countries before the testing in a larger scale, through the Learning Labs.
• Multimedia Campaign
A large number of products have been produced and translated into all partner languages in order to disseminate and exploit the results of the project. These include five newsletters, an article for sensitization, project logo, posters and last but not least the project web site www.intouch-project.eu .
• Exploitation and mainstreaming
Events, so called Learning Labs, have been arranged in the partner countries. A seminar and a study visit were held in Rome (arranged within the framework of the Cedefop Study Visit Programme) for 15 delegates from different European countries.
Through these different measures and products we estimate to have reached at least 15 000 users throughout Europe.