Title Supportive User Base for Social Return Coordinated (web based) Re-Integration ProTocols
Project Number 2010-1-BE3-LEO05-02400
Project Type Transfer of Innovation
Marketing Text The SUB-SCRIPT project produced a web based platform with online tools to support the reintegration process of disadvantaged people. The target group includes: leaners, unemployed and working people. SUB-SCRIPT fosters the lifelong process of learning and general personal development by enhancing cooperation between disadvantaged clients and experts from different disciplines, involved in rehabiliation, training and integration into work.
SUB-SCRIPT has merged approaches to enhance learning and job acquisition, resulting in a comprehensive web based, interactive system serving the re-integration needs of disadvantaged job seekers (and their coaches) in many areas: learning, social-economic empowerment, external services and support. Clients and coaches have a coursefinder and an e-Portfolio at their disposal.
SUB-SCRIPT started from a multi-disciplinary vocational training and reintegration methodology, as developed by the LdV pilot project Social Return (2004-07), but it has incorporated other innovations as well, like easy access to online courses and support tools aiming at employment.
The SUB-SCRIPT web based system includes a Coursfinder ("roundabout"), based on basic search engine technology, pointing the user at available courses and a personal digital portfolio system, helping the user to document learning progress, career development and to present this in a Europass CV, which can be extracted from the e-Portfolio in a one click (easy) action.
These innovations match perfectly with the re-integration methods of the Social Return project All project partners saw their service offer being enriched by these new services.
SUB-SCRIPT targets people threatened with exclusion: mental and/or physical disabled people, long term unemployed, immigrants, early school leavers. A protocol coordinator (case manager/trainer/mentor) supports each individual client via learning towards employment. The SUB-SCRIPT platform proved to be very effective during user testing: the response of disadvantaged users and their mentors was more than encouraging. Users have direct and easy access to online tools: ICT is part of daily life in all European societies. Online services were hardly available in the reintegration sector, probably because people with special needs are not regular users of such systems. The SUB-SCRIPT system allows the clients to present themselves to employers, to find courses for further personal development. Privacy and data protection is secured by user ownership of each persona portfolio, which is another element of innovation transfer.
All clients and supporting experts who worked with the original Social Return approach have explicitly acknowledged it's power, but never failed to ask for an online and interactive version: SUB-SCRIPT is the answer. User experience has been used for fine-tuning, ensuring adequate support for persons with special needs.
The basic idea of the SUB-SCRIPT project is probably best described by the phrase "merging approaches, systems and procedures". SUB-SCRIPT is a natural continuation of the original re-integration methodology developed by the Social Return project.
SUB-SCRIPT realised a merger of the available expertise by connecting the methodology with ICT applications in various sectors: education (e-learning), personal support (online coaching) employment (job finding), communication (internal secure mail), etc.
The incorporated innovations are:
• empowerment of users with special needs
• online support from mentors/trainers
• employment and career planning tools
• easy selection and access to online courses
The Coursefinder or "roundabout" was the first functionality implemented by SUB-SCRIPT. It is based on standard search engine technology adapted for easy use. It enables clients and their supporting experts to find and access relevant courses. It discloses the richness of e-learning courses, including those produced by EU-projects that are especially suitable for disadvantaged learners.
Open and distance learning
Access for disadvantaged
Administrative and Support Service Activities
Other Service Activities
Information and Communication
open and distance learning
procedure for the analysis and prognosis of the vocational training requirement
material for open learning
The SUB-SCRIPT-project has delivered a newly designed innovative web based support system, enhancing the participation in training and work of people with special educational needs through better reintegration support.
The main results of the project are:
• Detailed user requirements analysis;
• Web based interactive service platform
• Enhancing a multi disciplinary approach.
• Online mentor-client communication module
• Merging of the Social Return methodology with ICT applications (e-learning, online coaching, job finding, self presetnation by implementing the coursefinder and e-portfolio functionalities.
• Pilot application of the system and valorisation of user experience;
• Dissemination of results using different types of media (web page, brochure, webinar), participating at events and conferences.