Title Enhanced Competitiveness throughh ONgoing and Improved Transparency 2
Project Number 2011-1-PL1-LEO05-19913
Product Business Advisor Competency Framework
Title Business Advisor Competency Framework
Marketing Text Business Advisers operate in a range of different markets and knowledge, along with variable resources in addition to the different sizes of companies worked with ranging from the very small to the large business. By updating their skills, business Advisers will be better placed to provide guidance to small businesses, adapt their services to changing business beneficiary groups and sectors and ultimately achieving greater positive impact towards improving the performance and growth of the enterprises they serve. From the previous research conducted under the ECON-IT project, it was acknowledged that the challenge was to propose a single list of competency modules to be integrated into a comprehensive training package. The objective was reached through an iterative process of blending, clustering and prioritisation, completed by desk research.
This document has been produced within the framework of the LEONARDO ECON-IT2 project, as a summary and consolidation of the six country research and stakeholder consultation for Work Package 2, the Competency Framework Development. The findings of the local Market Assessments were then consolidated in order to find themes and trends that could provide a common scenario for the following research about Competency Frameworks.
The results of the research phase showed that significant differences that can be found in the different partner countries.
The consultation process included individual Interviews with 120 Business Advisers with at least 20 participants contributing from each of the 6 partner countries.
The major general finding was the high importance that both Business Advisers and their clients assigned to Personal Skills and Professional Capabilities, and the relative low importance assigned to flexibility and Academic Background, as shown in the following diagrams:
Target group Business Advisers
Result Competency Framework leaves Business Advisors with a comprehensive list of skills that should be mastered.
Area of application
This Competency Framework will increase business advisers knowledge about sources of financing, their identification, selection, adequacy to the company’s needs, procedures for access, benchmarking of the different sources available, how the company manages innovation and change in the different areas (production, sales, internal organization, human resources, planning, quality, customer service, etc. How the information, internal and external, to keep innovation alive in the company, is managed, how to build and maintain a strong and efficient working relationship with customer companies, based on reliability, availability and optimum schedule and activity planning,
how to develop short and mid-range business planning taking into account internal and external variables in a shifting globalised environment
Product Languages English