Title “Competency based content acquisition and learning ” (COCAL)
Project Number 2010-1-GR1-LEO05-03960
Project Type Innovationstransfer
Marketing Text -
Upskilling is acknowledged as the way forward for banks to measure, increase and maintain their organisational competitiveness. For employees it is an ideal way to become more aware of their competences, boost their employability and make career advancements. Yet, the planning and execution of training is not coupled, let alone integrated with business. This limits its effectiveness and results in considerable delays in the acquisition of urgently needed skills. Overall, existing training services often fail to achieve their full potential and keep up with the pace of business change because:
• training is neither personalised enough nor delivered “on time”
• training organisation is rigid and slow in adapting to change (implemented as a result of a central planning action and attached to formal academic education models and practices)
• competencies management and training remain largely disjoined
• the potential of competences remains practically unexploited in cases when learning resources must be found to address specific competencies deficiencies
• available content sources are not fully exploited despite their potential to improve the quality of learning services
The project aims to improve the effectiveness of learning services and reduce the Time2Competency in the banking sector by introducing a competency-driven framework for aligning business and training, i.e. by introducing business intelligence to learning services and applications. COCAL proposes an innovative methodology for learning management that takes into consideration business objectives so as to make learning fit the actual business needs, which will
• increase the banks’ capacity to deliver “just-in-time”, high quality services, tailored to specific business needs
• allow for the better use of available learning resources and open content repositories
This is expected to reduce the time required for:
• training needs detection, according to emerging business requirements or strategic plans
• the retrieval/development of learning content that is tailored to specific business needs
• upskilling of personnel
Promoting the reshaping of training services around competencies, the project will provide a toolset and a methodology for business-aware content development to cater for the specific needs of the banking sector.
This implies a need for effective competency management linked to training services. The banking sector, is expected to benefit considerably from the development of a solid competence-based learning infrastructure. At the same time this approach will provide VET organisations with a better insight on the training needs of the sector, allowing for the timely provision of targeted training services (custom training “on demand”). The wider adoption of this approach in other business sectors and in the public administration will have a significant impact on the value and effectiveness of VET services at large.
The COCAL (“Competency based content acquisition and learning”) project aims to address the upskilling needs of the banking sector, by developing, applying and validating a holistic approach for the combined management of competencies and learning resources. The project’s principal objective is to increase the effectiveness and efficiency of VET services in the sector, namely by:
■increasing the capacity of vocational training organisations to deliver “just-in-time”, quality services,tailored to the needs of the individual learner.
■allowing for the better use of available learning resources and exploiting open content repositories Competencies are pivotal to the COCAL approach for shaping efficient VET services and for increasing Time2Competence.
COCAL will develop a central and commonly used reference model for competencies, as the basis for interoperability between and exchange of competence data, which will be extended to also cover learning content and facilitate competency-based content acquisition and learning. Overall, the project sets to:
■improve competency modeling in the banking sector, by better aligning business requirements and competencies
■create a competencies framework matching the requirements of the sector
■align business roles with people and their learning processes
■promote innovative ways for content creation, linked to and driven by competency management and pedagogical approaches
■promote the exploitation of open content through competencies-based content federation
■link training to performance appraisals. Performance results will serve as indicators of the learning content’s quality.
Anerkennung, Transparenz, Zertifizierung
Berufsorientierung und -beratung
Erbringung von Finanz- und Versicherungsdienstleistungen
Information und Kommunikation
Erziehung und Unterricht
Verfahren zur Analyse und Prognose des Berufsbildungsbedarfes
Transparenz und Zertifizierung
Beschreibung neuer Berufsprofile
Unterlagen für offenen Unterricht