Title FA.RE - FAcilitate transcultural RElationships within multiethnic manufacturing enterprises
Project Number 2010-1-IT1-LEO05-01070
Project Type Transfer of Innovation
Marketing Text FA.RE “FAcilitate transcultural RElationships in multiethnic manufacturing enterprises” - Leonardo da Vinci Programme, Transfer of Innovation - was grounded on the need of manufacturing enterprises employing immigrant workers to rule the complexity of the internal organization when managing human resources with languages and cultures of different origins. Project aims were: 1) Support multiethnic companies in managing their multiethnic workforce; 2) Getting over possible contrasts due to the presence of workers of different ethnic groups; 3) Favor better integration of immigrant workers who do not speak properly the local language or hardly adapt to the company context. These aims were achieved by training the “Facilitator of transcultural relationships”: a worker already employed within the company able to understand integration problems among workers, who may suggest satisfactory solutions for both the management and the workers, ensuring also a positive performing atmosphere.
Summary The RATIONALE of the proposal was based on the need of enterprises with high presence of multiethnic workers for an employee(s) who facilitates multiethnic relationships and acquires a key role within the process of socialization in the workplace (towards workers of his own ethnic network and the enterprise itself). MAIN AIM was to transfer (it was a geographic, linguistic/cultural and functional transfer) the following products designed within Equal project “AIM” (IT-S2-MDL-118): a) Competence Profile of the Facilitator of transcultural relationships within a multiethnic company; b) Training Programme for the development of the Competences for facilitation: with minimum contents of a typical training setting such as objectives, didactic methodology(ies) used, timeframe, entry prerequisites, etc; c) Devices and Tools (guidelines, protcolos of use…) to be used during the role of facilitator. EXPECTED OUTCOME was the complete transfer, spread and dissemination of the 3 products described (as a Training Model) for developing the competences and good practices necessaries to facilitate transcultural relationships within multiethnic companies. The foreseen transfer was within the same sector (industrial manufacturing companies), in different contexts of re-use (France, Germany and South of Italy). As a whole, the transfer has involved, during the project lifetime, 122 multiethnic workers. The ENVISAGED IMPACTS referred to (among others): 1) multiethnic workers who take the facilitators as role models for their professional development and complete integration in the organisational culture of the employing company; they acquired a feeling of belonging towards the company; 2) multiethnic companies who witness improvement in their economic performances and in relationships among the workforce as a whole; 3) the local territory, because the professional integration at work of immigrants boosts their social integration within the community; 4) the professionally integrated worker act as “spill over” on fellow-countrymen and the same is for enterprises who can transfer the acquired good practice (on multiethnic relationships) to customer/supplier companies and/or local/national/international branches.
THE ACTIVITIES AND THE TRAINED ROLE
Thanks to the FA.RE Project, the training and testing of the “Facilitator of transcultural relationships in multiethnic manufacturing enterprises” was offered for free to the companies of the territory within their work environment.
The Facilitator acts in respect of and without any interference with the existing company hierarchic and organizational structure in which is employed; he facilitates the relationships to get over possible cultural misunderstandings and uneasiness that may come out of interpersonal relationships; he facilitates the communication where communication skills become essential for the connection among realities that are very different form each other and are necessary to master the technical/working glossary of reference; he facilitates the working learning.
The final output at the end of the Project, was a complete product – Competence Profile, Training Course and Tools – tested, fine tuned and validated, for the training of this role within company.
- company environment and context more favorable towards the integration of workers belonging to different ethnic groups.
-Possibility to understand potential “tensions” in the relationships of different ethnic groups before they become conflicts.
-Possibility to offer foreign workers (free-of-charge) training in order to stimulate their sense of belonging to the company.
-Wider and more stable use of the autochthonous language as the common language used at work by immigrant workers.
-Better professional performances by workers, thanks to the increased awareness of their role in the whole organization and production framework they work in.
- Intercultural integration, positive and favorable work atmosphere/environment.
-Possibility to communicate more and better with own responsibles and colleagues.
-Possibility to be better appreciated at professional level, improve and advance in career thanks to the better integration in the workplace.
-To root and set more deeply also in the social context of the territory where they live, thanks to the more stable “professional identity” and job integration.
Access for disadvantaged
Human Health and Social Work Activities
Other Service Activities
description of new occupation profiles
program or curricula
At the end of project there was available a comprehensive product including:
1) Competence profile of the "Facilitator of transcultural relationships within multiwethnic companies"
2) Training Standards to develop the role
3) Devices and Tools to be used by the Facilitator
Projecthomepage (no website foreseen)