Title Supporting the implementation of EQAVET in the Netherlands
Project Number 191181-LLP-1-2010-1-NL-LEONARDO-EQAVET
Project Type Other EU-Projects
Individual Participation Not possible
Country EU-Centralised Projects
“Working on quality is fun” this quote by one of the teammanagers involved in the NLQAVET project illustrates the impact of the pilot at team level.
The project was built around two main pillars:
- an inventory on the current situation of Quality Assurance (QA) in The Netherlands at VET provider level
- a ‘test and taste’ for VET providers stimulating a culture of quality improvement at provider level through pilots at team level
Other activities included two conferences and dissemination activities. International partners cooperated and provided feedback. The project was aimed at VET Providers, stakeholders and policy makers of VET in the Netherlands (& Europe). It was aimed at providing the target groups with input on QA to enhance QA within their organizations, whether this is on institutional, local, regional or national level.
The project inventory of the current situation of QA in the Netherlands at VET provider level showed that in the participating institutions:
- Commitment and involvement for Quality Assurance is larger at management level than at team and ‘work floor’ level
- Tension between learning and development versus (internal and external) accountability as goals for Quality Assurance
- When it comes to implementing the P-D-C-A cycle the last step(s) are not always implemented, the circle is not round (yet)
These results emphasize that ‘only’ putting a quality management system in place is not sufficient. In order to really sustainably improve the quality you also need to develop a quality culture. The second part of this project focused on this element of quality assurance.
“Test and taste’ for VET providers stimulating a culture of quality improvement at provider level
The conceptual framework used in the NLQAVET project shows that the quality system is just one of the elements that are of importance when wanting to achieve sustainable quality improvement. Next to quality system(s), quality oriented behavior, quality culture and quality awareness are the aspects of importance and included in the conceptual framework.
In four pilot teams this project focused on achieving a quality culture at team level and involving teams of teachers in quality assurance. This has been achieved by organizing team and management sessions focusing on achieving improvements towards a concrete quality goal and working on achieving quality awareness and quality culture and commitment towards working on quality assurance. For example one of the pilot teams focused on improving career guidance by together following and implementing the P-D-C-A cycle. An important result is that the team achieved this not by having to implement this but by wanting to improve from an individual and a collective perspective.
The experiences in these four pilot teams have been gathered in a webtool (www.nlqavet.nl). This webtool aims at helping employees involved in quality assurance and teammanagers to work on stimulating a culture of quality improvement at team level.
There are three ways to enter the website;
- Getting started with a toolbox including all interventions that can be used at teamlevel
- The stories of the educational teams in the pilots
- The underlying conceptual framework
Aims and objectives:
1. Making at national level an inventory of quality assurance systems and knowledge sharing, EQAVET indicator 1 (WP2)
2. Stimulating a culture of Quality improvement at provider level to do Test and Taste for VET providers (WP3)
3. Promote the EQAVET recommendation in the Netherlands, with a focus on the descriptors (PDCA) and indicators by conferences, workshops, communication strategy, website with marketplace and forum, using social media
4. Strengthen the Dutch Quality Assurance National Reference Point by boosting the activity level and placing EQAVET in the European policy context of the Copenhagen process
5. Involve all stakeholders in QA
6. Include private VET providers and all sectors in the QA system
transparency and certification
open and distance learning
The project has produced
- inventory report; describing current situation regarding QA at VET provider level
- Inventory of VET training providers with quality assurance system, filled with the results of the survey
- Experience in the approach for culture of quality assurance
- Training and guiding teams and management of VET
- Better understanding of the difficulties and possibilities of implementing EQAVET in The Netherlands
- Webtool including all pilot results; reference framework, toolbox and description of pilots
- animation explaining project webtool & results
- Conferences for launching the national activity plan for implementation of EQAVET and final project conference
- Network meetings for promoting EQAVET
- Promotional materials and content for the EQAVET.nl and nlqavet.nl website, digital newsletters
- External evaluation reports