Title European quality Management
Project Number A/03/B/F/PP-158.027
Product Online Assessment Instrument
Title Online Assessment Instrument
Product Type evaluation methods
We created a questionnaire that can be completed online or on a paper/pencil Version and it is available in a version for the professionals and a version for the clients themselves.
With this instrument one can assess the quality of a service provided on the concrete level of the specific behaviour of the assisstant.
1) proffessionals working with persons with disability
2) Clients, regarding the modules living, leisuretime, education and counselling: persons with mild intellectual disability
regarding the modul work: persons with physical disability, who are actually holding a job.
There are questionnaires for all five modules (which are work, living, counselling, leisuretime and education). Results can be viewed online (www.eqm-pd.com) from end of October 2005 on. Comparisons between own assessment with overall assessments (e.g. of all professionals of an institution or country) are possible.
a detailed booklet about the instrument (including all questionnaires) can be obtained at:
Area of application
In institutions: for evaluation of the own work of the professionals working with persons with disability.
For the clients to assess the assisstance they get.
To use the online questionnaire one needs internet access.Persons with mils intellectual disability will need help by their assisstants.
If there is no internet, the downloadversion can be completed and sent to the countries partner-organisation.
available at www.eqm-pd.com