Project Type Transfer of Innovation
Marketing Text Trans-SAETO is transferring and validating a software solution on Self-Assessment for Education & Training Organisations to new regions and user types. The goal is to develop support materials for a fast and easy pick up of the concept of Excellence by the education & training sector.
Quality in Vocational Education and Training (VET) is one of the central issues of the Copenhagen Process towards more trust-based transparency and quality in VET and in the labour market. Due to its discourse-based total quality conception, the EFQM Excellence Model is one of the favourite quality schemes in the pedagogic field, after an initial rush for ISO in the 90ies.
The Leonardo Project SAETO (LI-05-B-F-PP-164510) developed a software-supported system for self-assessment in educational and training organisations (ETO) that translates the EFQM model to the educational sector and links it with ISO 9000 in one assessment effort. The solution is supported by e-learning modules.
Due to the national and regional autonomy of the education system in Europe there is a need for well-structured deployment of the developed solution in as many regions as possible to allow a successful roll out.
To support this, the proposed project aims at a structured introduction and implementation of the SAETO solution in Liechtenstein (FL) covering more than 50% of the national ETOs, and a piloting in Austria, Germany and Slovenia with at least 8 ETOs in each of these new regions. A special focus in the piloting will lie in supporting the special needs of vocational schools (Berufsschulen) that follow the approach of the “Dual System”, the backbone of vocational training and education in all German speaking parts of Europe.
The partnership for this project consists of one ETO of each of the target regions.
Besides piloting a validation, the project will carry out a cultural adaptation of the SAETO solution to the requirements of the new regions and add a bilateral satisfaction survey on the co-operation of the industrial companies and the vocational schools that form the partnership for the Dual System.
Another focus of the project will be on the reimplementation of the existing CBTs with the aim to better address the needs of early adapters instead of expert users. To do so, one of the project partners is a University with a specific focus on e-Learning.
As a result it is expected to have SAETO adapted and validated for 3 more European regions as well as to implement it as an accepted standard solution in Liechtenstein on all levels of education and training.
Moreover, the implementation of SAETO will help to strengthen the deployment of the European Quality Assurance Reference Framework and will deliver both reference cases throughout the partner regions.
The project setting is characterised by increased European efforts of establishing systematic quality policies on all levels of the education and training systems (European Quality Assurance Reference Framework) in all member states. It is based on the product of the earlier Leonardo project SAETO with a different consortium. The countries participating in this transfer project have very different conditions. While with Liechtenstein for the first time a country will seek to cover its whole education and training system by using the SAETO self-assessment approach based on the former Leonardo project, in Slovenia it will be used for the first time. In Austria, existing experience is exclusively based on industrial applications of the basic product GOA, with no experience in using the SAETO education and training-specific application. Thus, each of the partners will contribute a different national and disciplinary perspective regarding further needs of adaptation and fine tuning in regard of the regional needs of the ETOs for fast and easy pick-up of the offered solution.
At the same time, all partners have different technical and methodological backgrounds contributing to the further enhancement of the product which in turn will improve the existing SAETO versions.
Considering this background, the Trans-SAETO project which is fully compatible with the EQARF approach convened in the framework of the Copenhagen Process, not only transfers the development of the former project to a number of new countries but also serves to further improve user-oriented aspects and fine tuning contributed from different angles of national adaptation and technical expertise.
The target groups are vocational and educational training organisations (ETOs), that want to improve themselves, want to bring a greater transparency and quality control to the services they offer and who need to be credited according to ISO or EFQM. Due to the demands of EQARF, this will become needed by more and more ETO during the next years.
As individuals, the users are both the managers of these training organisations and the trainers, who will directly be involved on such tasks as surveying the customer satisfaction, as well as all employees, that are involved in the TQM process as part of their daily work and the trainees that give feedback on classes attended.
Other, indirect users are the external stakeholders of each ETO who will become involved on the organisations development via satisfaction surveys.
Once the process and tool has been successfully validated and valorised recognising the diversity of the EU cultural, social and legal dimensions, consultancy groups will have an additional tool as their disposal for use within EU states thus assisting in improving the competitiveness of EU member organisations.
The SAETO Solution consists of a set of software modules that allow a scalable approach to self-assessment according to both CAF & EFQM.
For the entry levels the complexity has been reduced and the terms used have been "translated" to the education sector, while the bigger versions use the original and formally licensed text of the Excellence brochures.
Additional modules allow for a range of satisfaction surveys and a support for the Continuous Improvement Process.
The software is supported by materials for coaching and training the end users and the results are summarised in a book published by Bertelsmann (IQM - Integriertes Qualitätsmanagement in der Aus- und Weiterbildung, 3rd Edition).