Title Project Title: Innovative Training Approach in Languages and Intercultural Awareness for the Hospitality and Leisure Sectors (e-TALIA).
Project Number UK/10/LLP-LdV/TOI-311
Project Type Transfer of Innovation
Country UK-United Kingdom
Marketing Text The project aim was to provide a distinctive curriculum and a flexible mode of delivery to develop language and intercultural training skills within the training constraints facing SMEs, their employees and also trainees in the Hospitality and Leisure sectors. The project also sought to provide an innovative training model and resources for blended e-learning by flexibly integrating a variety of learning tools and modes into a seamless learning package.
Summary This project has successfully addressed the need for a greater understanding of specific linguistic and intercultural requirements as well as organisational culture, especially the learning culture within SMEs at European level. The courses developed provide a distinctive curriculum and a flexible mode of delivery that integrates language (English and German) and intercultural training within the training constraints facing SMEs, their employees/trainees in the Hospitality and Leisure sectors. The project also provides an innovative training model and resources for blended e-learning by flexibly integrating a variety of learning tools and modes into a seamless learning package. A flexible accreditation procedure (CPD certificates) has also been developed that can be easily localised to national contexts.
The partnership includes organizations from FE and HE as well as SMEs and associations/
representatives from the target sectors. All the target groups have fully participated in the needs analysis leading to the Mapping Report. They have also been essential in the piloting and dissemination of the project’s products. All partners have used extensively networks for dissemination activities, regionally, nationally and internationally.
e-TALIA’s outcomes have been successful in providing a greater understanding and awareness of the language and intercultural needs of two very important service sectors in the partner countries. The e-TALIA courses provide the means to achieve a better skilled industry staff through an innovative training model providing flexibility of delivery and including various learning styles to make it user friendly and motivating. The project also contributes to the competitiveness of the Hospitality and Leisure industries, support employment opportunities and facilitate mobility by providing non-formal learning accreditation based on ECVET main principles.
Open and distance learning
Utilization and distribution of results
Accommodation and Food Service Activities
material for open learning
transparency and certification
program or curricula
open and distance learning
Product information Website, Mapping Report (Industry Survey, needs analysis questionnaires, new open and distance learning (blended e-learning) template, course curricula, learning materials for blended learning in language and intercultural awareness, CPD certification, piloting and evaluation of courses, brochures, newsletters, paper/poster publications.