Title Operational model of "Common Quality Assurance Framework" at VET-provider level
Project Number 2009-1-SE1-LEO05-02267
Project Type Transfer of Innovation
An operational model for QA based on CQAF and ISO 9000-2001 and enhancement of transparency between VET systems in Europe
Un modèle opérationnel pour l'AQ repose sur CCAQ et ISO 9000-2001 et l'amélioration de la transparence entre les systèmes d'EFP en Europe.
Eine operative Modell für QA auf CQAF und ISO 9000-2001 und die Verbesserung der Transparenz zwischen Berufsbildungssysteme in Europa.
The project was a response to the need expressed by VET-provider for a European approach to quality assurance in Vocational Education and Training.
The partnership in this project had since end of 2008 highlighted that lack of a basic common European QA standard for VET constitutes a barrier to transparency and mobility within EU. During a research in the field attention was paid to Common Quality Assurance Framework (CQAF) which was endorsed by the Education Council in May 2004. CQAF- as a reference system designed to support Member States to develop, improve, monitor and evaluate their QA systems, based on common principles. The endorsement of CQAF was the first step towards the transparency between QA-systems in VET in Europe. However, CQAF addressed VET at national level and not at provider's level and it has been based on voluntary participation and implementation by member states.
Though the partnership realized that adaptation of existing QA-system in VET at provider’s level to CQAF, has a long way to go elaboration of a “CQAFVET - provider model” could be considered as a first step and it could address the above problem.
The project “CQAFVET - provider model”
The overall objective was adaptation of an existing QA model in VET to the standards and criteria of CQAF. The proposed project aimed to adapt the Swedish QA-model, which is based on ISO 9001-2000 at Folkuniversitetet Uppsala, to CQAF.
The model was supposed to be a practical tool consisting of a set of operational documents based on a list of criteria for QA in VET according to ISO 9001-2000. The Swedish model highlighted crucial aspects in quality such as correspondence with labour market demand, the degree and quality of stakeholders’ participation, the flexibility of education providers and a relevant pedagogical approach.
Output and result
The project has met its initial aim and objectives completely. It succeeded in developing an operational model for QA, with themes and indicators and an elaborated description for practitioners of VET in how to use the model as well as ways to provide evidence for QA. The model was tested in all 5 five partner countries (in up to 20 VET provider organizations) for planning, implementation as well as evaluation of VET programs.
The original intention was to develop a self-assessment tool for practitioners as well as advisors. This objective has been met more than originally planned for, since the partners succeeded in developing also a concept for online demo version of the assessment tool (see website of the project).
To ensure quality of vocational education and training the CQAF-(A)VET model distinguishes three axes which contribute to a desired outcome of learning processes. The first axe relates to essential themes regarding the
(determination of) content and learning methodologies used. The second axe relates to some vital organizational themes that are essential for the delivery of education and
training. And the third axe covers important themes that address issues of the learner. Each axe consists of four themes, each theme having its own indicators.
Utilization and distribution of results
transparency and certification
The model incorporates a total of 28 indicators to monitor and assess quality measures (to be) taken at a basic level
(1) as well as at a more sophisticated level (up to level 4 of an indicator). Most important: in its focus the model helps
to demonstrate what people and staff actually do. In many European countries national policy is putting more and more constraints on outcome and purpose, self evaluation and continuous improvement. Therefore the
model explicitly focuses each theme and its related indicators on outcome and purpose, respecting context, stakeholders and clients, and on continuous evaluation in