Title Quality for SME
Project Number 2009-1-PL1-LEO05-05035
Product Q4SME System
Title Q4SME System
Product Type website
Marketing Text According to recent statistical research the SME's are the biggest group of enterprises in Europe. Over 99% of all enterprises are just SME's. This number covers all types of companies we can assume, with high probability, that significant number of them produce goods to the market. All such SME's apply different production processes which can be easily automated and robotized. Proper, considered and carefully planned introduction of advanced automated solution always improves company economy, reduce costs, increases the productivity and, what is not always appropriately emphasized, always improves process and final product quality. This statement is obvious for the engineer but is not always clear for company manager or worker. Only adequate training in the field of quality and automation and robotics can help to break the barrier impeding SME automatization. New vocational training system focuses on quality improvement in small and medium enterprises by application of A&R solutions.
The vocational training system called Q4SME, according to project acronym in which it was elaborated, covers three areas where quality should be improved: quality management, production culture and quality control. This division look strange for experts from different science fields. For quality management experts the quality management systems cover all mentioned aspects but from the other side for quality control experts quality assurance and control should be kept from the first line on the drawing board. However such division reflects looking on the quality from three different point of view and reflects approach to the quality from three sides. Quality management comprises knowledge about ISO9001 norm and its implementation in SMEs. Production culture is more technical knowledge for automation and robotisation as well as for ambience intelligence. Quality control is presented in theory and practical approach.
Quality - the term commonly known and used (in many cases much abused). Each of us is convinced that he knows exactly what lies behind it. But if one come to try to define quality, not everyone who uses it often is able to clearly formulate a concise definition. The quality may be high or very high, sometimes consumer goods quality could be defined as perfect, but if we really can achieve such quality? Can be achieved something that is really impossible? Nonsense! - Shout some. But are they right? Quality can be defined as ever evolving perception by the customer of the value provided by a product. It is not a static perception that never changes but a fluid process that changes as a product matures (innovation) and other alternatives (competition) are made available as a basis of comparison.
The conclusion is clear that when we cannot achieve the excellent quality or that quality is not given once and for all we must make sustained efforts in the pursuit, the pursuit for excellent quality.
Production SME of different branches.
Trainers and Consultants
Vocational training for three different target groups related to quality aspects in SME especially quality management, production culture and quality control.
The prototype of Q4SME system is available through project web page www.q4sme.eu
Area of application To teach target groups representatives about quality in SME.