Title QUALOBSTER - Quality Assurance in Learning Organisation in the Banking and Financial Sector in Europe
Project Number LU/07/LLP-LdV/TOI/156005
Project Type Transfer of Innovation
Marketing Text The Financial Services Sector (FSS) is one of the key areas in the EU economy and society. FSS Institutes need to adapt in response to a changing global environment; this takes management to invest also in training, being human resources one of the main assets for sustained competitive advantage. QUA.LOBSTER adapts and transfers the benchmarking system developed in Leonardo da Vinci Network "LOBSTER" (Learning Organisation in the Banking Sector in Europe). This will represent a useful tool for FSS Organisations to assess their development stage towards the Learning Organisation model and to devise strategic actions to become a Learning Organisation. In this context QUA.LOBSTER embeds a Quality Assurance approach in the benchmarking system, with expected benefits in terms of quality of the training provision and of human resources active role within FSS Organisations. This will improve Diversity Management by fostering organisational learning.
Summary The QUA.LOBSTER Project addresses, as primary target groups, Trainers, Human Resources Specialists, professional working for the promotion of the Learning Organisation in Human Resources Development, Organisational Development and Organisation Departments, in the Banking and Financial Service Sector. The Project also addresses the needs of employees who will benefit from the improved training provisions due to the application of quality management tools and taking into account the results of the benchmarking exercise.
Description QUA.LOBSTER is expected to generate impact in terms of: enhanced self-reflection capacity on organisational practices concerning learning, training, Diversity Management and intercultural management; better understanding of quality implications of learning and training provisions at organisational level. In the medium-term, the proposed benchmarking system and the embedded Quality Assurance perspective should also improve the capacity of individuals to identify learning opportunities and to make the most out of them so to enhance organisational performance.
Sectors Other Service Activities
material for open learning
open and distance learning
Product information The main result of the Project is the Laboratory of Innovation, a virtual space where different Stakeholders exchange best practices through a benchmarking approach.