Title Quality Boost for Tourism
Project Number 2008-1-FI1-LEO05-00456
Product Service from the Heart - one-day tourism customer service training material
Title Service from the Heart - one-day tourism customer service training material
Product Type teaching material
Marketing Text Service from the Heart is customer service training material for a one-day tourism service training.
The Power Point training material contains 40 slides with notes for the trainer. Pages 3-7 are country specific and need to be revised accordingly.
Material downloadable from Files and Products/Upload sections
Target group tourism companies, entrepreneurs, tourism company personnel
Result One-day training of customer service within tourism.
Area of application rural tourism, entry level customer service, vocational education
Product Languages English