Project Number LLP-LdV-Tol-SI-2007-28
Project Type Innovationstransfer
Marketing Text As it is shown in Europe, one of the main reasons why the organisations are not able to develop their people lies in expensive procedures for finding and training appropriate persons, which only large players can afford. On the other hand SMEs represent major part of active players in this field, in Slovenia as well as in Europe. Reduced competitiveness, especially in micro-enterprises, is due to lacking development of labour (same source). Conducting proper assessment for human resources and providing them with the most suitable training programme would help them to become more successful and support the development of Slovenian tourist market, besides the fact it facilitates the development of the individual and enables optimal placement.
Summary In our project we will improve quality and innovation in vocational education and training systems by transferring and adapting special assessment tools and training programmes for tourist workers which will be enable us to meet every person’s specific needs in development and training.
The results of this project could provide additional ideas, methods and content for existent vocational/training programmes in Slovenia, primarily in the field of tourism, but also wider. The methods and approaches can be beneficial for all the other sectors as well (the employees don’t need to be absent from work for long; only the training programmes they need are given; the blended learning additionally saves time and allows the tailoring to the individuals’ needs;. moreover, the training design is based on valid assessment of the individual, not only e.g. on the management’s opinion). The used approaches can add to the vocational/training programmes’ interactivity and more active role of a student. Different vocational/training programmes could be designed/become more common if the results achieved are convincing.
To overcome problems in finding and training the proper employees for SME in tourism we plan to transfer and develop an e-tool for assessment of personnel skills and abilities. With help of internet and other technologies the procedure will become faster, more efficient, can be applied on a larger target group and there will be no need for the employees to travel to special assessment centres. All this reasons will help to lower the price of the procedure and become more available for SME. Besides that it will help to develop not only a tailor made training programme but also a wider field of human resources. Gained knowledge of weaknesses and strengths will make possible for human resources to evolve themselves into better prepared and educated professionals.
Because of different level of gained experiences none of human resources are alike. Every person has his/hers own advantages and disadvantages. With the help of e-tool we will find the disadvantages for every person and then prepare individual training programme to maximize the effect of prepared training. After implementation of training the person will be proper educated in a shortest possible way. The reasons are that with this way they won’t be absent out of work for a longer period of time or have to learn some contents which they already know.
The sustainability is the main aim of Kadis’s proposal of the project in the first place. We believe the results will be good and the tourism sector can benefit from the programme (as a whole, not only the pilot groups’ companies). As a company that deals with human resources and training in many sectors we believe that with such tools and methods we can become even more competitive and offer more to various groups of clients – the companies (that need the services of HR selection and training) and individuals (that desire career counselling or training for better chances of employment and career advancement in the labor market, with which the products of this project can help immensly). Our intention is to later upgrade and adapt the tools and methods for additional profiles of employees also in other sectors in order to get a widely useful product. Pro-Orava’s interest is similar – the company deals with training, especially int he field of tourism; quality assessment of the individuals’ needs allows for shorter time that is needed for a training design, while blended training method additionally saves time. They will also use the products after the completion of the project with great benefit for their clients and potential clients. National Tourist Association also has an international institute of tourism, among whose main aims there is also development of education/training of workers in tourism and facilitation of expert and professional cooperation in the sector. Further development of the project’s products is also in their strong interest to help their members. Last but not least, Ballymun Job Centre developed Choices, the product we are transferring, to help individuals quickly assess their potentials, so the upgraded product will be so much more beneficial for further use and even further development, particularly for work with individuals (to enhance their skills/competences for the labor market), but also for companies that need skilled employees.
Nutzung und Verbreitung von Ergebnissen
Sectors Gastgewerbe/Beherbergung und Gastronomie
Verfahren zur Analyse und Prognose des Berufsbildungsbedarfes
R1: Provisory title: Key competencies for human resources in tourism
R2: Provisory title: Tests and activities for assessment
R3: Provisory title: Pilot target group
R4: Provisory title: Assessment e-tool
R5: Provisory title: Training programmes
R6: Provisory title: Personalized training programmes
R7: Provisory title: Valorisation results and materials