Title Transfer of Quality Ensurance Tools for European Rural Tourism Sector
Project Number 2008-1-LV1-LEO05-00125
Product Web based quality check for minimum RT accommodation quality criteria in Europe
Title Web based quality check for minimum RT accommodation quality criteria in Europe
Product Type website
Marketing Text This online self-check allows you to benchmark your guest house, B&B or cottage with the Eurogites minimum international quality assessment standards for rural tourism accommodations. The standard criteria are grouped in five parts representing the clusters – Equipment (19 criteria); Surroundings (9 criteria); Services at the accommodation and in surroundings (9 criteria); Intangible aspects such as personal attention, privacy, or ambience (7 criteria); Security (9 criteria).
Description The quality check is accessible in project partner languages and additionally, in French and German. The quality check contributes to training purposes in the way that rural tourism providers look at their accommodation properties from the point of view of self-assessment and learn about deficiencies, necessary improvements. After the self-check is filled in, the user receives a report explaining underachievement. After improvements are made, it is possible to edit the self-check until the full compliance with the minimum international Eurogites quality standards is achieved. All self-check data are stored in the system database. Rural tourism organisations can inspect their members – rural tourism properties – and assess further training needs, making conclusions from the reports, finding the most frequent deficiencies in quality. This ensures continuous life-long learning according to the project goals.
Target group Rural tourism providers, organisations, training establishments.
Result Quality self-check of rural tourism accommodation properties.
Area of application Improvement of service quality in RT accommodations.