Title Dissemination and implementation of a quality assurance system for further education in organic retail trade in Europe
Project Number DE/07/LLP-LdV/TOI/147068
Product European Assurance System for Further Education in Organic Food Trade
Title European Assurance System for Further Education in Organic Food Trade
Product Type CD-ROM
Marketing Text E(co)-Qualify is a comprehensive European quality assurance system for further education in the organic foods trade. Based on qualification standards focussing the technical content a European quality assurance system is derived and developed. The qualification standards define the operational and the management level of a company with regard to the necessary skills in the areas of product, operating and market. They offer a basis for meaningful assessment and certification systems, and contribute to the alignment of the different training and evaluation systems.
Description The Quality Assurance System E(co)-Qualify is based on qualification standards focussing on the technical of education. The qualification standards define the operational and the management level of a retailer with regard to the necessary skills in the areas of product knowledge, store operations and marketing. They offer a basis for meaningful assessment and certification systems and contribute to the alignment of the different training and evaluation systems. In order to develop a comprehensive quality assurance system, further indicators and criteria for the implementation of training measures have been included such as: transparency of offers, counselling and mentoring, qualifications of teachers, room setup and equipment of providers, learning and success controls, survey of participants, certificates and proofs, conditions of participation and contracts and complaint management.
Target group National associations and institutions of organic food retailing, institutions for advanced and further education from internal branch suppliers (retail association, wholesalers, regional mergers, adviser) up to traditional training institutions (Natural Foods Academy, Forum Berufsbildung etc.) to external providers (i.g. in the context of labour market measures and projects); manager and employees in organic food retailing;
Result The European quality assurance system is available as CD-ROM and print version, and also published on the websites of the European umbrella association ORA, the partner organisations and other relevant associations in the partner countries.
Area of application The quality assurance system will be the basis for the further education in organic food retailing.