Title TRIAS TELEMATICA
Project Number NL/05/B/F/PP/157519
Project Type Pilotprojekt, Projekt mit Multiplikatorwirkung (2000-2006)
Marketing Text The creation of one administrative Europe is realised primarily by the National eGovernment programmes. National, Regional and Urban government age...
Summary The creation of one administrative Europe is realised primarily by the National eGovernment programmes. National, Regional and Urban government agencies struggle with interoperability, standardisation , collaboration, service integration and ICT. The Universities have responded to this need by adding law topics to MBA programmes and by teaching additional ICT courses to policy makers. This is not enough to understand the real issues behind RDF, XML, OWL and e-service engineering. At the eEurope subgroup meeting of the 25 European leaders of National eGovernment facilitated by Zenc, it was acknowledge that this is the wrong approach to eGovernment in Europe. The agreements made on new services in the area of Tax interoperability, Spatial planning standards, institutes of foreign affairs and best practices in urban management should lead to new vocational training programmes in eGovernment. eEurope cannot be a digitalized version of the existing local procedures. The traditional Civil Servant has to evolve into the organiser and manager of electronic processes which will propagate downward to business, education, health and other services affecting all citizens. The TRIAS consortium propose to investigate the real training needs and prepare for one open qualification structure for higher vocational training in eGovernment in accordance with the ideas of the Copenhagen declaration. The partnership is well positioned to translate the lessons learned from current successful eGovernment projects into required skill sets, along with formulation of qualifications and necessary learning objects. Bologna is a member of the Europaeum initiative. Two other partners (Amsterdam and Zenc) are in the centre of Regional, National and European eGovernment projects and National ministries. The London Borough of Islington Education Department, ICISCO Hungary, EPMA Czech.Repub., QCT Romania, Virtech Bulgaria, and the European TAX offices are immediate client organisations, giving feed back on the course material and the qualification structure from the practice of day-to-day problems. All partners teach eGovernment at more than one level. The first goal is to identify the training needs of change agents, project leaders and process innovators in government agencies who require to rethink eGovernment services. For this purpose the partners, together with the end-user organisation NISPACee (Network of Institutes and Schools of public administration in Eastern Europe, see annexed) and eGem, will investigate the best practices of European eGovernment initiatives at National , Local and Urban level. The most challenging task for the project is to distil transferable knowledge from the recent rich experience and identify clear didactical roadmaps. The second goal is to create an infrastructure for the exchange of best practices, the exchange of project leaders and students, and the exchange of qualified people among European countries at Vocational levels. Government is not like Business. The uniform MBA or BBA formula cannot be applied to Government. It requires the study of the impact of cultural differences among European Countries on the training needs of eGovernment officers . The project will result in 9 eGovernment modules in three area’s for three sectors:1)Service chain integration (analysis, policies, standardisation,)2)e-Democracy and transparency (intranet, content, interactivity)3) Organisational transformation and e-service engineering The sectors are (1) the Legal domain, (2) the Spatial domain and (3) Social-economic domain. They were chosen because of the already identified need (rewarding early adaptors/customers) for new vocational skills in those sectors of administration.The project will deliver a recommendation for a common qualification framework. Zenc , Virtec and QCT will test the modules at Vocational level with managers in the field during courses for eGovernment customers.
Anerkennung, Transparenz, Zertifizierung
Sectors Erbringung von Sonstigen Dienstleistungen