Title Storytelling for Social and Health Care Workers Professional Identity Development
Project Number LEO05-2013-008
Project Type Transfer of Innovation
Marketing Text StorySHOP addresses the education and training systems of healthcare employees in Europe. The project aims at producing a training curriculum and a set of materials and tools helping to prevent drop-out during education as well as to reduce the high risk of burnout among the professionals working in the sector.
The StorySHOP project has been implemented by 6 partners organisations each of which contributed to the project objectives with their specific knowledge, experience and expertise:
Seed association is an expert in technologies, communication and education: The association was actually born from the belief that an adequate use of ICT and e-learning technologies can make a difference in education and training initiatives. This partner developed the training methodology Digital Storytelling for Development, on which the project is bases, and therefore it has been involved in all steps of the transfer of innovation of the methodology. Seed was also responsible for the web site.
The staff of Well At Work & Associates are work psychologists involved in the promotion of workplace wellbeing and this partner was responsible for the description and analysis of existing training and educational opportunities available to healthcare workers in the partner countries, especially those addressing the difficulty of this particular group of professional in facing their job’s emotional demand and their need for a support in finding a balanced relationship with citizens, in order to improve both their own well being and the quality of delivered healthcare services.
The three partners: SUPSI/DSAN; Norton Radstock College/Bath College and Aarhus Social- and Health College are educational institutions in charge of the training of healthcare staff in CH, UK and DK respectively. They are experts in this field and were therefore deeply involved in the transfer of the DSD concept to the healthcare students´ and professionals' learning needs;.
The research stage identified key concepts and elements on which the production of StorySHOP training methodology and didactical materials were grounded.
Based on the results of the above mentioned research phase, a training Handbook was developed, aiming at guiding healthcare professionals and students through the digital storytelling process.
Taking healthcare students’ and professionals’ learning approach, learning needs, already existing competencies and resources into consideration, a set of pedagogical materials was developed in order to complement and support the above mentioned training Handbook.
All the developed materials was piloted in Switzerland, in order to identify possible lacks or ways to improve them. The Italian and Swiss partners were involved in the piloting.
All training materials were made available on the project’s web-based platform in the following languages: Danish, English and Italian.
The trained trainers tested the methodology and the materials in their countries.
The material - including the Handbook - was adusted and the final version made public.
Dissemination at national level and at European level took place during the whole period.
StorySHOP addressed the education and training systems of healthcare students & employees in Europe. The project has produced a training curriculum, and a set of instructional materials and tools helping to prevent dropout during education as well as to reduce the high risk of burnout among the professionals working in the sector.
A big group of the VET students within the health care sector suffer from negative self-perception and negative expectations to their education as well as to their future job. The project focused on how storytelling can be used as a tool to change this.
The continuous delivery of help and care causes healthcare employees elevated stress levels, making the risk of burnout, and in particular of compassion fatigue, very high. It is thus likely for professionals going through such work experience to become unresponsive and insensitive, worsening both their professional performance and the citizens’ wellbeing. Storytelling can be used to help them to keep empathy and balance it with their own good feeling and optimism from their private lives.
The main objective of StorySHOP was integrating a storytelling based approach into the education and training of healthcare workers, to strengthen self-esteem, to reduce the risk of emotional fatigue and to help being able to establish a compassionate relationship with others.
The training methodology “Digital Storytelling for Development” (DSD), created in Switzerland, has been transferred to the VET sector, adapted and applied to the education and training of and by healthcare employees.
DSD was chosen because it was applied several times, both in Switzerland and in other countries, with children experiencing difficult or stressful social conditions, and it showed to improve both their capacity to deal with their own feelings and experiences, and to increase their relational skills.
Human Health and Social Work Activities
Information and Communication
The project developed an instructional method, based on storytelling, for ADULTS, which helps finding an emotional balance in daily professional activities. This was achieved by developing:
• A set of instructional materials, examples and a handbook
• A ‘Train the Trainers’ program
• Storytelling workshops in Switzerland, Denmark and England
The envisaged impact is an improvement in the education and training systems for healthcare employees in the partner countries, with particular respect to improvement of self-esteem and to the decrease of emotional fatigue risk.