Title Gestion des connaissances 2.0 pour les PME
Project Number 2013-1-PL1-LEO05-37441
Project Type Projets de transfert d'innovation
Marketing Text Le projet vise à soutenir les entreprises européennes et les organisations dans l'adoption du système de gestion de la connaissance sur le multimédia, le contenu créé par l'utilisateur et le Web 2.0 communication et des outils de collaboration. C'est cible principale sont les petites et moyennes entreprises.
According to Ecorys’ annual report on the situation of SMEs in 2012, the crisis of 2011/12 affected the sector and the instable economic environment continues to pose severe challenges to them. Nevertheless, they still form the backbone of the EU economy – accounting for 99.8 per cent of non-financial European enterprises in 2012. They have to struggle to improve their performance, competitiveness and innovation on the ever-changing, instable market. One of the most important assets in organizations is knowledge. Despite this, many SMEs are not doing enough to effectively manage the knowledge that exist inside and outside the company for its competitive advantage.
The aim of the project was to transfer the Enterprise 2.0 Knowledge Management to SMEs. To meet this overall goal, we developed a methodology for implementation of multimedia and Web 2.0-based knowledge management system in SMEs. We also provided a technological infrastructure that allowed employees create, disseminate, share and apply the knowledge, anytime and anyplace, within or outside the company. Finally, the consortium members promoted the results of the project among their clients, national and international partners, and their wide networks of contacts (companies, educational bodies, training organizations, non-profits, etc.). The KM 2.0 Methodology is available for any organizations interested in implementing multimedia and Web 2.0 tools for knowledge management.
The project resulted in development of an integrated methodology for multimedia-based knowledge management in SMEs and helped SMEs to benefit from new technologies more effectively.
Partners conducted desk research about the knowledge management techniques and tools and research among Polish, Spanish, German and Croatian companies regarding knowledge management. As a result the desk research report, country reports and Knowledge Management 2.0 MATRIX were prepared and the partnership worked on the Knowledge Management 2.0 Handbook. Partners divided the work and set deadlines. Each partner was responsible for the preparation of selected part of the document. Handbook was written in English, checked by native speaker and then translated to national languages of all partners. Handbook was also published on the project website and printed. At the same time partners started to work on the training program and training materials. Files were first prepared by FOZ in English and all partners were asked to add their comments. When the basic version was finished partners started to translate training materials and adopt them to the need of individual countries.
Face to face workshops and webinars were organized in each country. After that the knowledge management 2.0 was implemented in 5 companies from each country. As a result the pilot phase report was prepared on the basis of which the 2nd version of the Knowledge Management 2.0 Handbook was prepared.
Regarding the WP4 Evaluation and quality management plan was prepared and implemented. Partners already evaluated all partnership face-to-face meetings and internal processes (the mid-term and final evaluation report were prepared). Project was also monitored on a daily basis through project management platform, on-line meetings and day-to-day e-mail contacts.
NF, partner responsible for project promotion and dissemination of results, launched the project website, prepared project visualization and planned national and international electronic media campaign. For this reason the Promotional and dissemination plan was prepared. Partners informed about the project on their websites and NF prepared promotional materials (pens and Knowledge Management 2.0 Map). Informational meeting and final conference were also organized.
Formation tout au long de la vie
Entreprise, TPE, PME
Formation ouverte et à distance
Information et Communication
Matériel pour l'enseignement
- Knowledge Management 2.0 Handbook (ver. 1 and ver. 2)
- Knowledge Management 2.0 MATRIX
- Training materials
- Mid-term and Final evaluation reports
- Evaluation and Quality Management Plan
- Pilot phase report
- Project website
- Dissemination and exploitation plan
- Protocol of Transnational Cooperation and Communication