Title TransCSR - Transparence des compétences en RSE grâce à l’ECVET pour le tourisme européen
Project Number DE/13/LLP-LdV/TOI/147659
Project Type Projets de transfert d'innovation
Marketing Text TransCSR visait à la transparence et à la reconnaissance des compétences en matière de RSE dans le secteur du tourisme pour au moins six pays européens ayant utilisé les outils du système ECVET (système européen de transfert de crédits pour l'enseignement et la formation professionnels) et le CEC (Cadre Européen des Certifications). Grâce à ce projet, la transparence issue du système ECVET a valorisé les qualifications RSE sur le marché du travail au niveau européen, national, régional et local. Les obstacles à la mobilité des professionnels du tourisme sont ainsi réduits, l’employabilité a augmenté et le manque de professionnels compétents en matière de RSE a diminué.
On the European labour market the acknowledgement and transparency of qualifications is of increasing importance due to the demand for higher mobility of professionals. Additional skills are necessary for employability and future requirements on the demanding European labour market. Corporate Social Responsibility (CSR) is a growing area of concern in society and the European Union intents to establish sustainable economic development through the Europe 2020 strategy. Especially for small and medium-sized enterprises (SME) the implementation of CSR is a quality feature that allows meeting future market requirements and enhancing their competitiveness. This requires qualified employees, who are able to drive and lead this change.
In line with the identified challenges of the European Commission on the European labour market TransCSR aimed at the transparency and acknowledgement of CSR skills in the tourism sector of at least six European countries using the tools of the ECVET system (European Credit System for Vocational Education and Training) and the EQF (European Qualification Framework). TransCSR transferred the results of the current LdV project Train to Change and other CSR trainings into a broader systemic and geographic environment. Therefore a self-assessment tool, tested by CSR qualified persons, evaluated skills gained in diverse learning environments. A transparent additional CSR-qualification, supported by a first network of acknowledgement, provided transparency. ECVET adoptions of additional qualifications in Europe were optimized methodologically for the future use.
The impact of TransCSR is significant as CSR skills are obtained in a broad variety of trainings in Europe:
• Transparency on the basis of the ECVET system valorise the CSR qualifications on the labour market on local, regional, national and European level.
• Obstacles to mobility of tourism professionals are removed, employability increased, and the shortage of skilled professionals in regards to CSR declined.
• New skills are transferred through acknowledgement contributing to the emergence of generally accepted qualifications and training standards.
• Recommendations and an optimization proposal of the transfer support future ECVET adoptions of additional qualifications.
The overall goal of this project was to foster the acknowledgment and transparency of CSR skills for the European labour market in order to provide companies with skilled employees and on the other hand to increase employability for workers/ job-seekers in the tourism field. The specific aim was to transfer the results of the current LdV-project Train to Change and other CSR trainings into a broader systemic and geographic environment by implementing tools of the established ECVET system. To reach this aim ECVET-methodologies from the current LdV-project European Nature System were transferred, evaluated and optimised for the additional qualification of CSR skills to reach the following aims:
• Analysis of CSR key competences in the tourism industry and analysis of good practices of the ECVET process regarding additional qualifications to conduct recommendations for the definition of learning outcomes.
• Agreement on common denominators of the CSR qualification filtered by the European partners and determination of ECVET units for those denominators.
• Development of a common transparent model for documentation of the additional qualification in the skills pass.
• Adaptation of an existing e-learning on CSR skills into an ICT-based self-assessment methodology for learners from formal, informal and non-formal learning environments. Learners thus can identify their level of qualification within the European Qualification Framework independently from how they acquired the qualification.
• A quality improvement cycle of the self-assessment methodology was a crucial part of the whole transfer. The pilot testing of the methodology by the target groups promoted its involvement in the development and transfer of the concept.
• Preparation of a Learning Agreement and Memorandum of Understanding to create a European-wide network for acknowledgement.
• The instruments and tools used for the achievement of the above mentioned aims were distributed among stakeholders from education and tourism as well as future users during the whole project.
Validation, transparence, certification
Formation ouverte et à distance
Entreprise, TPE, PME
Utilisation et diffusion de résultats
Marché du travail
Formation tout au long de la vie
Activités de Services Administratifs et de Soutien
Autres Activités de Services
Transparence et certification
Enseignement à distance
Description de nouveaux métiers
Reaching the above mentioned aims several products were developed in the runtime of the project, including a website and diverse dissemination activities. Based on the analysis of key competences and the analysis on good practices of implementation of the ECVET process regarding additional skills and qualifications a compiled analysis report including recommendations for the adaption and transfer was formulated. A competence matrix describing the learning outcomes of a CSR qualification in tourism provided the basis for the documentation of existing CSR skills in an individual skills pass folder. The situation of the determination of ECVET credits for the single ECVET units and the whole additional qualification are described in the model for the attribution of ECVET credits.
An online tool on CSR skills for the self-evaluation for learners from formal, informal or non-formal education is provided on the internet. This methodology gives learners the possibility to check their skills, knowledge and competences and use them for the marketing of their labour power. A template of a Learning Agreement as well as a Memorandum of Understanding were formulated for the establishment of the formal acknowledgment of CSR skills.
In order to support the future implementation of ECVET a document on lessons learnt and recommendations was developed.