Title E-Qalin - European quality-improving, innovative learning in residential care homes for the elderly
Project Number A/04/B/F/PP-158.100
Product e-qalin model
Title e-qalin model
Product Type others
quality management model for residential care homes for the elderly
Target group users of e-qalin
E-Qalin® is a model, that’s focused on the structure and processes of daily life in the homes for elderly. The model of E-Qalin® has two main parts:
1. The quality of structure & process (S&P) and
2. the quality of results (R)
Each perspective is divided into sub-perspectives and criteria. The Quality Manual lists a lot of questions for details, that the employee-team can co-create their commune and also have a different point of view concerning the performance and the needs of the residents.
The self-assessment is the main tool in E-Qalin®. It follows the (management) circle from Deming: Plan – Do – Check – Act. E-Qalin® is focused on the “involvement” of the relevant people and partners. That means, if you want to really be a client-related and focused organisation, then you have to integrate them directly in the processes and developing steps.
Area of application