Title IT Service Management for SMEs of the Danube Region (ITSM4SME)
Project Number DE/13/LLP-LdV/TOI/147665
Product Results Booklet
Title Results Booklet
Product Type others
Marketing Text This result booklet took the reader on an almost 24-month journey through the project ITSM4SME.
The booklet contains:
1. Background of the project, the project itself and the three regions.
2. Introduction to IT Service Management
3. Specific ITSM4SME Approach
4. Practical Insights
5. Lessons learned and use of the Results
Target group Decision makers and IT staff from SMEs, training participants, VET institutions, universities / schools, intermediaries, chambers of commerce, representatives of SMEs or IT associations, networks and platforms, service or IT provider, press and media, politics and general public.
Area of application
Product Languages Icelandic