Title Kreativität und Innovation für die öffentliche Verwaltung
Project Number 2012-1-IT1-LEO05-02818
Project Type Innovationstransfer
Marketing Text Ziel ist die Erarbeitung kreativer und innovativer Konzepte und Praktiken für die öffentlichen Verwaltungen der Zielländer.
NEXT4PA aimed to spread the culture and the practice of creativity inside Public administration as a way to improve services offered to citizens and support cooperation between the private and public sectors. In recent years, the effects of the global crisis on public budgets have considerably weakened the areas of intervention of institutions at national, regional and local level.
The PA has to reconsider its functions, services, organisation, and resources.
This project intended to provide solutions to this: by developing skills for creativity and innovation in PA workers and political decision makers.This project contributed to improve the quality of services to citizens, enhancing the capacity of public servants to better work together and with a more citizens ‘oriented approach.
Capitalising a Transfer of innovation project that operated in the industrial sector, NEXT 4 PA transferred concepts and methodologies applied in the private sector, and originally conceived in the Netherlands, to develop creativity in individuals and organisations of the public sector.
By realising training, coaching and learning actions, the project developed the creative capacity of public servants, with the aim of creating new ideas and innovate local administrations.
The transfer took place in a cross border environment: Friuli Venezia Giulia, Slovenia and Carinthia wich have already developed a 7 years cooperation acting also the capacity to cooperate between PAs in neighbour countries.
The applicant, FORSER, is an association for training in PA, supporting organisational processes, innovation and management. Through this project, FORSER supported the idea that the development of a common training, at cross-border level, would help to reduce juridical, cultural and administrative barriers.
The University of Ljubljana supported the national PA with training and development programmes. Through this project, the University supported the realisation of good public governance for the development of the economy.
The Carinthia University supported the rising demand for citizens' focussed policies, efficiency and effectiveness.
SIAV, the service agency of the Industrial Federation in Venice, was the scientific coordinator. Outcomes included: a comprehensive path to train experts, professionals, public servants and administrators to develop their creativity.
NEXT4PA was a project of transfer of innovation between different countries and working contexts implemented in the cross border area of Italy, Austria and Slovenia. By means of sharing experiences, good practices and concepts of the private sector it aimed to provide better and improved public services as well as to intensify cooperation between the public and the private sector. Due to the necessity of “doing more with less”, final beneficiaries disposed of logical approaches and instruments to develop new ideas, new services, new solutions to satisfy needs and interests of citizens. More specifically, NEXT 4 PA, supported by the Dutch experts of MindMeeting e New Shoes Today, who developed the methodologies, and by the scientific coordination of Confindustria Veneto SIAV, involved final beneficiaries of public administrations located in Friuli Venezia Giulia, Slovenia and Carinthia, in order to improve their capacity to offer new services to citizens. The focus of the trilateral project is based on a cross border perspective.
Next4PA was divided in six work packages:
The WP 1 - Coordination and management - with the aim to create a cooperative atmosphere between the partners and to ensure good operative conditions such that all tasks are carried out. With the coordination of the project leader, this WP assured the technical management of the project.
The WP 2 - Quality assurance - aimed to be with and guide the project development, giving suggestions and tools for measuring the progressive achievements of project aims and the production of the expected results.
The WP 3 - Transfer of concepts – the aims were: to share concepts and tools among the partners; to identify adaptation needs of the methodology and of the tools to the receiving context; to identify the features of implementation of the method in the context of PA and at cross-border level; to identify sectors and functions of PA where test the methodology.
The WP 4 - Transfer of the methodology - during this WP the transfer continued by acting on:the knowledge and skills of experts, of public servants and politicians, in order to facilitate the dissemination and the use of methodologies for the development of the creativity in the PA; identifying and presenting, to stakeholders and beneficiaries, the potential applications of the methodology to develop new services in the PA and promote cooperation between public and private; practical and workable methods for testing the methodology in the PA. The test represented by one hand the concrete transfer and, on the other hand, the prove the methodology works in the local contexts of PA.
The WP 5- Transfer of actions - the aim was to finalize the transfer and to evaluate the first results obtained. Therefore, this WP aimed to implement pilot actions, to analyse the results both for participants and organisations, to implement the methodology in the simplification of the services in the P.A by 3 workshops in Slovenia.
The WP6 was dedicated to the transversal activities aiming to disseminate information and results related to the project and support the sustainability of the benefits produced over time.
This WP intended therefore: accompany, support, stimulate ad orient the transfer of the approach and its integration in Italian, Austrian and Slovenian contest; activate processes of mainstreaming and multiplication that found concrete implementation in the public administrations, from the more advanced contexts (Netherlands), to the Italian, Austrian, and Slovenian one. Last aim, was the promotion of a continuous and stable use of the methodology in the organizations involved, in order to create bases for the sustainability of the benefits produced, beyond the duration of the project
Nutzung und Verbreitung von Ergebnissen
Öffentliche Verwaltung, Verteidigung; Sozialversicherung
Erbringung von Sonstigen Dienstleistungen
Erziehung und Unterricht
The project result were:
- 4 open workshops in Italy, Austria and Slovenia
- the activation of 15 pilot actions
- the Next4PA book
- the Pocket-me (little operative manual on the method)
- a cross-border training program on creativity
- plublic servants trained