Title Interactive safety training of hotel personnel
Project Number D/03/B/F/PP-146 086
Project Type Pilot Project, project with multiplying effect (2000-2006)
Marketing Text As one can draw from numerous hotel fires within the last years the risk of fire represents a serious threat to life, health of staff and guests an...
As one can draw from numerous hotel fires within the last years the risk of fire represents a serious threat to life, health of staff and guests and even the existence of hotel and housing enterprises.
According to a report by the European Commission published in June 2001 the council recommendation 86/666/EEC launched in December 1986 concerning fire safety in existing hotels did not have the desired effect .
Primarily the training of the hotel staff in safety issues is insufficient.
It is therefore reality that safety concepts and built-in safety facilities aren't understood and by inattentiveness and carelessness particularly rescue ways are made useless.
Hotel owners outline that it is almost is impossible - because of high staff fluctuation (seasonal worker) - to ensure the training of the staff with conventional courses in a cost effective manner.
The project shall remedy this deficiency in a way that by means of use of CD and INTERNET this training can be performed in the hotel during the regular business e.g. also during the night hours and thus nearly cost-neutrally.
By means of the integrated exam and certification the hotel owners will be enabled to proof the regular training of the staff in safety issues and thus meet the appropriate requirements of EU directives and/or recommendations.
Integral part of the dissemination strategy is the development of a method for the awarding of a European quality label for safety which can be used in analogy to the assessment of the comfort of a hotel with a various number of stars for advertising purposes.
The practicality of the products worked out in the project, (training and quality label), will be tested in the hotels of Tenerife, Canary islands.
The project aims that the hotel staff by using the products of the project
- knows the safety concept of a hotel comprising of structural precautions and organizational measures;
- can identify the structural safety facilities of the own hotel and explain the function of them;
- learns the right behaviour in the daily business and in the case of a fire
- can take up the right measures in the case of fire to minimize the damage for people and goods.
Accommodation and Food Service Activities
Other Service Activities