Title I-NEW- New job opportunities for inactive women in tourism sector
Project Number 2012-1-SK1-LEO05-04198
Product e-learning module Hotel staff manager
Title e-learning module Hotel staff manager
Product Type modules
Marketing Text Tourist industries are characterised by a high number of employees, able to satisfy customers and to solve problems. Their work determines the image of the company itself, and therefore its economic results. In order to carry on successfully her work, the staff manager has to show specific competencies on the basics of business job organisation, and on professional principles required for the smooth running of the activities, as well as a general knowledge on the accommodation establishments, and the evolution of the tourist seasonality.
Description The aim of the module is to transfer these knowledge, skills and competencies to a specific target: inactive women having basic knowledge in the tourist business sector and in the coordination of the staff within service enterprises.
Target group Inactive Women (housewives, women on maternity leave and after maternity and parental leave, women looking after children and disabled adults, MAW) , who are neither in work nor seeking employment because of family responsibilities , who have natural "talent" combined with experience but have problem to re-enter in working life because of several family responsibilities, who have already fulfilled the most important women tasks (maternity and paternal leave) and also have sufficient practical experience and background, and ready to apply for a new job and to be an ideal employee in tourism sector.
Result The module allows attendants to acquire basic knowledge of how a hotel is organised and what are the key-elements of management and organisation that allow a successful and efficient business ongoing. They can learn about general managerial techniques, the work division and how to match the hotel’s seasonal needs with the staff management.
Area of application The module will facilitate the integration of women in the labour market.