Title I-NEW- New job opportunities for inactive women in tourism sector
Project Number 2012-1-SK1-LEO05-04198
Product e-learning module SOFT SKILLS
Title e-learning module SOFT SKILLS
Product Type modules
Marketing Text Soft skills are becoming increasingly important for anyone working in the service industries and particularly in the hotel and hospitality sector. It is no longer enough to be good at your job; you also need to be able to present the correct brand image, communicate, connect and interact with clients and colleagues.
Description Aim of the module is to provide the participants with the required knowledge about the needed soft skills for hospitality sector jobs especially hotels, and their use for better service to guests.
Target group Inactive Women (housewives, women on maternity leave and after maternity and parental leave, women looking after children and disabled adults, MAW) , who are neither in work nor seeking employment because of family responsibilities , who have natural "talent" combined with experience but have problem to re-enter in working life because of several family responsibilities, who have already fulfilled the most important women tasks (maternity and paternal leave) and also have sufficient practical experience and background, are ready to apply for a new job and to be an ideal employee in tourism sector.
Result At the end of the module the learner would have factual and theoretical knowledge in broad contexts in applications which strongly require existence and support of soft skills tools and their efficient utilization in hospitality sector, especially in hotels
Area of application Participants can use their learned soft skills knowledge to get a job or for a better position in hospitality enterprises especially the hotels and can better serve guests.